Training Schedule

Training Name	Type	Dates	Duration	Target Audience
Business Correspondence	Open	09-02-2012	16 hours 2 days	The seminar is designed for employees whose responsibilies include frequent and large amounts of business correspondence with clients and partners of a company.
Personnel assessment. Practical Methods	Open	10-02-2012	8 hours 1 days	-HR-менеджеры -Сотрудники департамента по работе с персоналом
Presentation Skills	Open	13-02-2012	16 hours 2 days	Wide audience
Active Sales	Open	16-02-2012	16 hours 2 days	Clients relation managers, sales departments managers, managers for in-house trainings.
Effective "Cold Calling"	Open	29-02-2012	8 hours 1 days	Client relationship manager, sales managers, HR managers, heads of sales departments.
Leadership	Open	01-03-2012	16 hours 2 days	wide audience.
General and HR Record Keeping	Open	05-03-2012	16 hours 2 days	Record keeping managers, HR managers, secretaries, office managers, reception, and for everyone interested in achieving systematic knowledge and skills on record keeping in modern organizations.
Presentation Skills	Open	12-03-2012	16 hours 2 days	Wide audience
Personnel Reserve: Forming & Developing	Open	15-03-2012	16 hours 2 days	HR managers, personnel appraisal managers, HR directors.
Sale Techniques in Pharmacy	Open	19-03-2012	16 hours 2 days	pharmacy managers
Secretary skills	Open	29-03-2012	16 hours 2 days	Office managers, secretaries, receptionists.
Strategic Planning for Medical Representatives	Open	09-04-2012	16 hours 2 days	Pharmacists and specialists of pharmaceutical companies
Customer Service	Open	16-04-2012	16 hours 2 days	All the employees of a company who work with customers
Fiscal Accounting	Open	18-04-2012	24 hours 3 days	Financial managers, accountants which prepared for passing exams.
Personnel Management for HR	Open	23-04-2012	16 hours 2 days	Top-managers, head of departments, HR-managers, specialist of HR-department.
Sales Department Management	Open	16-05-2012	24 hours 3 days	Business trainers, consultants, presenters, facilitators, heads of department, public speakers.
Finance	Open	23-05-2012	80 hours 10 days	Financial managers, accountants who prepare for exams and certification.
Telephone Negotiations	Open	11-06-2012	16 hours 2 days	Client relationship manager, sales managers, HR managers. Heads of sales departments.
Stress-Management	Open	14-06-2012	16 hours 2 days	wide audience
Training for Trainers	Open	19-06-2012	32 hours 4 days	Business trainers, consultants, presenters, facilitators, directors, public speakers.
General and HR Record Keeping	Open	25-06-2012	16 hours 2 days	Record keeping managers, HR managers, secretaries, office managers, reception, and for everyone interested in achieving systematic knowledge and skills on record keeping in modern organizations.
Financial Analysis	Open	27-06-2012	16 hours 2 days	Finance managers, accountants, top-managers
Assistant & Secretary Skills	Open	02-07-2012	16 hours 2 days	This course is required for secretaries, reception staff and personal assistants.
Resources Planning & Organization	Open	09-07-2012	16 hours 2 days	Managers and key managers who participate in decision making of planning, organization and control in business process.
Finance for Non-Finance Managers	Open	11-07-2012	24 hours 3 days	Top-managers, HR-spesialists, Heads of department
Customer Service	Open	16-07-2012	16 hours 2 days	All the employees of a company who work with customers
Effective "Cold Calling"	Open	18-07-2012	8 hours 1 days	Client relationship manager, sales managers, HR managers, heads of sales departments.
Time management	Open	19-07-2012	16 hours 2 days	wide audience
Professional Manager’s Confidence	Open	23-07-2012	16 hours 2 days	Top-managers, director of department, sales-managers and clients managers.
Sale Techniques in Pharmacy	Open	30-07-2012	16 hours 2 days	pharmacy managers
Work with Objection	Open	02-08-2012	16 hours 2 days	Client relationship managers, sales managers, managers of internal education, heads of sales departments.
Telephone Negotiations	Open	09-08-2012	16 hours 2 days	Client relationship manager, sales managers, HR managers. Heads of sales departments.
Management Accounting – Level 1	Open	13-08-2012	64 hours 8 days	Financial managers, accountants, top-managers
Team work	Open	23-08-2012	16 hours 2 days	Wide audience
Leaders of the 21st century	Open	27-08-2012	22 hours 3 days	Owners, directors and heads of the departments
Conflict Management	Open	03-09-2012	16 hours 2 days	wide audience
Influence & Persuasion Skills	Open	10-09-2012	16 hours 2 days	Managers, heads of departments, sales-managers, customer care managers.
Filing and Documenting	Open	13-09-2012	16 hours 2 days	Training is intended for record keepers, secretaries, office managers, chancellery clerks, and for those, who want to get systematic knowledge and skills in record keeping within modern organization.
Competence Models: Development and Implementation	Open	17-09-2012	16 hours 2 days	HR managers and heads of companies interested in the development and implementation of competence model into their company’s policy.
Introduction to Oil & Gas	Open	19-09-2012	24 hours 3 days	•Employees of financial, commercial, legal, insurance, state and consulting companies, who need basic knowledge in economic and commercial issues, and also basic tendencies in oil and gas industry. •Employees newly working in oil and gas industry, including probationers, who need basic knowledge in oil and gas industry. •Specialists who need more extensive knowledge in oil and gas sphere and economical factors influencing its development.
Supervisory Skills	Open	24-09-2012	16 hours 2 days	Head of department, regional directors, training and HR-managers.
Active Sales	Open	27-09-2012	16 hours 2 days	Clients relation managers, sales departments managers, managers for in-house trainings.
Business Correspondence	Open	01-10-2012	16 hours 2 days	The seminar is designed for employees whose responsibilies include frequent and large amounts of business correspondence with clients and partners of a company.
Budgeting	Open	03-10-2012	24 hours 3 days	Finance Managers, accountants, top- managers
Marketing 2.0: Development Strategy	Open	08-10-2012	24 hours 3 days	Regional managers, directors of departments, marketing managers.
Work with Objection	Open	11-10-2012	16 hours 2 days	Client relationship managers, sales managers, managers of internal education, heads of sales departments.
Time Management	Open	15-10-2012	16 hours 2 days	Managers, head of departments, sales-managers, customer care managers
Modern Techniques of Personnel Appraisal	Open	15-10-2012	16 hours 2 days	Specialists of HR department, HR-directors, heads of departments, specialists
Diversity & Specification of Cross-Cultural Management in Kazakhstan	Open	18-10-2012	16 hours 2 days	1. Non-Kazakhstan national managers/staff of MNCs (Multi National Companies) beginning to work in Kazakhstan 2. Local Kazakhstan or CIS nationals working with foreign counterparts within the same MNC or interacting with their colleagues abroad
Presentation Skills	Open	22-10-2012	16 hours 2 days	Wide audience
Resources Planning & Organization	Open	29-10-2012	16 hours 2 days	Managers and key managers who participate in decision making of planning, organization and control in business process.
Effective "Cold Calling"	Open	31-10-2012	8 hours 1 days	Client relationship manager, sales managers, HR managers, heads of sales departments.
Strategic Planning for Medical Representatives	Open	01-11-2012	16 hours 2 days	Pharmacists and specialists of pharmaceutical companies
Sales Department Management	Open	08-11-2012	24 hours 3 days	Business trainers, consultants, presenters, facilitators, heads of department, public speakers.
Leaders of the 21st century	Open	12-11-2012	22 hours 3 days	Owners, directors and heads of the departments
Time management	Open	15-11-2012	16 hours 2 days	wide audience
Personnel Management for HR	Open	19-11-2012	16 hours 2 days	Top-managers, head of departments, HR-managers, specialist of HR-department.
Financial Analysis	Open	21-11-2012	24 hours 3 days	Financial managers, accountants, top-managers.
Effective Negotiation Skills	Open	26-11-2012	16 hours 2 days	wide audience
Innovation & Flexibility	Open	29-11-2012	16 hours 2 days	Heads of department, regional directors, training managers, HR-managers.
Telephone Negotiations	Open	03-12-2012	16 hours 2 days	Client relationship manager, sales managers, HR managers. Heads of sales departments.
Stress-Management	Open	06-12-2012	16 hours 2 days	wide audience
Modern Techniques of Personnel Appraisal	Open	10-12-2012	16 hours 2 days	Specialists of HR department, HR-directors, heads of departments, specialists
Dreams, plans, money, career	Open	12-12-2012	16 hours 2 days	wide
Marketing 2.0: Development Strategy	Open	19-12-2012	24 hours 3 days	Regional managers, directors of departments, marketing managers.
Building Positive Working Relationships	Open	24-12-2012	16 hours 2 days	Top-managers, middle-managers, clients and partners managers, heads of departments, training and development managers.