Details for training „Effective Communication”
 
 
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 ENG
Effective Communication

Training Program
  · Unit I. Introduction

               What is the purpose of communication? Definition

               Importance of communication?

               Communication channels in companies
 
· Unit II. Structure of interpersonal communication and criteria of their effectiveness.

               Concept of communication

               Mutual responsibility of the communication participants.

               Communication channels

               Communication model

               Interrelation modeling

               Active listening skills

               Effective questions

               Non-verbal communication

· Unit III. Communicative barriers

                Communicative barriers. Ways to overcome them.

                Hierarchy of personal values

                Why is it important to overcome communicative barriers?

                Conflicts handling

                 Business communication skills. Business games.
 


Training Audience

Wide audience


Trainers

Language of delivery
Russian

Training Place
Check Point Central Asia, Almaty, 61 A Kurmangazy str. tel: 259 88 88

Training Duration
2 days, 16 hours

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