Short Description Participants of the training will learn the rules of business correspondence and corporate standards of business correspondence compiling, use business etiquette skills in letters and formulate goals and aims of business correspondence.
     Audience The seminar is designed for employees whose responsibilies include frequent and large amounts of business correspondence with clients and partners of a company.
     Trainers
CPCA_HR-28/1
     Date 09-02-2012

 

     Short Description
     Audience
     Trainers
CPCA_HR-046/1
     Date 10-02-2012

 

     Short Description • Plan and prepare presentations, • Work with presentation auxiliary tools, • Audience influence skills, • Oratory skills.
     Audience Wide audience
     Trainers
CPCA_SS-022/1
     Date 13-02-2012

 

     Short Description - Effectively work with clients on each stage of sales - Find out advantages on each stage of decision making - Simply and effectively present their Product - Overcome typical objections - «Finish squeezing» the clients - Negotiate about the price
     Audience Clients relation managers, sales departments managers, managers for in-house trainings.
     Trainers
CPCA_SL-045/1
     Date 16-02-2012

 

     Short Description -Increase quality and quantity of telephone calls -Effectively sale meetings -Overcome blocks -Make effective telephone presentations -Overcome typical objections
     Audience Client relationship manager, sales managers, HR managers, heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 29-02-2012

 

     Short Description Aims: to get knowledge and develop sills for effective management of the team. During the course participants can evaluate their own level of leadership competencies and make a program for perfection of necessary skills.
     Audience wide audience.

     Trainers
CPCA_HR-036/1
     Date 01-03-2012

 

     Short Description The training-seminar represents studying theories plus working-off practical skills for paperwork administration (preferably done on computers in case there is a possibility).
     Audience  Record keeping managers, HR managers, secretaries, office managers, reception, and for everyone interested in achieving systematic knowledge and skills on record keeping in modern organizations.
     Trainers
CPCA_HR-28/1
     Date 05-03-2012

 

     Short Description • Plan and prepare presentations, • Work with presentation auxiliary tools, • Audience influence skills, • Oratory skills.
     Audience Wide audience
     Trainers
CPCA_SS-022/1
     Date 12-03-2012

 

     Short Description Generate skills of work with personnel reserve Receive tools for formation of professional administrative competencies Be able to replace vacant positions in the company in due time B able to raise employees’ motivation level due to prospects of professional and career growth Be able to increase level of employees’ competencies and attract them to company aims and projects. Be able to reveal the best employees, and give opportunities for their potential to be recognized
     Audience HR managers, personnel appraisal managers, HR directors.
     Trainers
CPCA_HR-046/1
     Date 15-03-2012

 

     Short Description
     Audience pharmacy managers
     Trainers
CPCA_PM/SS-019/1
     Date 19-03-2012

 

     Short Description Participants will have an opportunity to familiarize themselves with main secretary responsibilities, elements of etiquette protocol in secretarial work and corporate culture. Also participants get acquainted with specification of telephone communication and basic rules organization of business meetings.
     Audience Office managers, secretaries, receptionists.
     Trainers
CPCA_HR-036/1
     Date 29-03-2012

 

     Short Description This program is dedicated to management of time and resources in coaching style. The participants will acquire instruments which may help to control the territory and improve financial indices both separate region and the whole company.
     Audience Pharmacists and specialists of pharmaceutical companies
     Trainers
CPCA_PM/SS-019/1
     Date 09-04-2012

 

     Short Description Participants get information about qualified assistance, techniques of work with claims and learn problem solving in work with client claims.
     Audience All the employees of a company who work with customers
     Trainers
CPCA_SS/MG-004/1
     Date 16-04-2012

 

     Short Description Training participant will be introduced to fund movement, with basic financial instruments, business liabilities, subscribed capital, consolidated financial accountability and financial analyses.
     Audience Financial managers, accountants which prepared for passing exams.
     Trainers
CPCA_FC-032/1
     Date 18-04-2012

 

     Short Description Aims of the training: • To give information about process of management • To give information about creation of system of human resources management • To develop skills of organization of work of human resources management • Give a general idea of key directions of business: attestation, motivation, evaluation, corporate culture, personnel administration • To develop skills of conflicts management • To give information about functions, responsibilities of HR manager.
     Audience Top-managers, head of departments, HR-managers, specialist of HR-department.
     Trainers
CPCA_HR-036/1
     Date 23-04-2012

 

     Short Description 1) Forming the system thinking and planning in sales approach; 2) How to motivate employees to occupy leading positions at services market; 3) Obtain knowledge and effective communication skills to achieve targets at negotiations` with the Clients. 4) Director’s personal growth
     Audience Business trainers, consultants, presenters, facilitators, heads of department, public speakers. 

     Trainers
CPCA_SS/MG-004/1
     Date 16-05-2012

 

     Short Description Training participant will be introduced to financial system’s structure, enterprise financial model, financial planning, to cash management, capital management and structural policy of the enterprise. Also the participants will learn to capital expenditure appraisal and inflation assessment during projects analyses.
     Audience Financial managers, accountants who prepare for exams and certification.
     Trainers
CPCA_FC-032/1
     Date 23-05-2012

 

     Short Description -Effectively use non-verbal components -Easily find points of contact with the opponent -Work with soft and tough opponent’s strategies -Use influence and argumentation skills -Overcome typical objections
     Audience Client relationship manager, sales managers, HR managers. Heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 11-06-2012

 

     Short Description ● Coping with fears and the ways to deal with them, ● Understanding of stress provoking factors and antistress techniques, ● Stress-management elements (harmony of psychical and psychological health), ● Worked-out stress influencing skills and career growth.
     Audience wide audience
     Trainers
CPCA_SS-022/1
     Date 14-06-2012

 

     Short Description Aims: At the end of the course the participants will: - Learn practical work skills with different audiences. - Learn training skills and ability to conduct trainings.
     Audience Business trainers, consultants, presenters, facilitators, directors, public speakers.
     Trainers
CPCA_SS/MG-004/1
     Date 19-06-2012

 

     Short Description The training-seminar represents studying theories plus working-off practical skills for paperwork administration (preferably done on computers in case there is a possibility).
     Audience  Record keeping managers, HR managers, secretaries, office managers, reception, and for everyone interested in achieving systematic knowledge and skills on record keeping in modern organizations.
     Trainers
CPCA_HR-28/1
     Date 25-06-2012

 

     Short Description Participants of the training will be introduced to basics of financial reporting, component part of financial analysis and will be able to analyze financial reporting.
     Audience Finance managers, accountants, top-managers
     Trainers
CPCA_FC-035/1
     Date 27-06-2012

 

     Short Description Participants will have an opportunity to familiarize themselves with a role of personal assistant and secretary, value of business etiquette for company image, learn to work effectively in telephone negotiations, can develop additional communicative skills and learn how to work with difficult clients and partners.
     Audience This course is required for secretaries, reception staff and personal assistants.
     Trainers
CPCA_HR-28/1
     Date 02-07-2012

 

     Short Description Training`s goal: To get knowledge and develop skills for achieving results with using of available resources
     Audience Managers and key managers who participate in decision making of planning, organization and control in business process.
     Trainers
CPCA_HR-036/1
     Date 09-07-2012

 

     Short Description The purpose of training: • to get participants familiarized with basics of the financial system and financial markets; the main components of financial reports, • to teach the analysis of financial reports and financial planning, • to familiarize with planning techniques and investment projects analysis
     Audience Top-managers, HR-spesialists, Heads of department
     Trainers
CPCA_FC-032/1
     Date 11-07-2012

 

     Short Description Participants get information about qualified assistance, techniques of work with claims and learn problem solving in work with client claims.
     Audience All the employees of a company who work with customers
     Trainers
CPCA_SS/MG-004/1
     Date 16-07-2012

 

     Short Description -Increase quality and quantity of telephone calls -Effectively sale meetings -Overcome blocks -Make effective telephone presentations -Overcome typical objections
     Audience Client relationship manager, sales managers, HR managers, heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 18-07-2012

 

     Short Description
     Audience wide audience
     Trainers
CPCA_HR/MG-030/1
     Date 19-07-2012

 

     Short Description Participants will learn how to set goals and identify personal resources and evaluate personnel resources and get acquainted with modern techniques of self-regulation.
     Audience Top-managers, director of department, sales-managers and clients managers. 
     Trainers
CPCA_HR-036/1
     Date 23-07-2012

 

     Short Description
     Audience pharmacy managers
     Trainers
CPCA_PM/SS-019/1
     Date 30-07-2012

 

     Short Description -Manage with all types of objections -Efficiently work with conflict clients -Overcome blocks -Release from the fear to face objection -Find arguments and persuade the Client
     Audience Client relationship managers, sales managers, managers of internal education, heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 02-08-2012

 

     Short Description -Effectively use non-verbal components -Easily find points of contact with the opponent -Work with soft and tough opponent’s strategies -Use influence and argumentation skills -Overcome typical objections
     Audience Client relationship manager, sales managers, HR managers. Heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 09-08-2012

 

     Short Description Training participants will learn to the point of the management accounts, functional system of coast assignment, cost calculation, to related and fixed costs, pricing and budgeting.
     Audience Financial managers, accountants, top-managers
     Trainers
CPCA_FC-032/1
     Date 13-08-2012

 

     Short Description Increase the effectiveness of team work skills of the participants through development of team cooperation skills, management of group processes, specifics of team work, including behavior promoting or interfering with the company goal achieving. Enlarge the repertoire of used team roles.
     Audience Wide audience  
     Trainers
CPCA_HR-036/1
     Date 23-08-2012

 

     Short Description 1. Based on latest techniques and technologies. 2. Aimed to mature leaders and advanced heads of the departments. 3. It is deep examination of ones causes and consequences. 4. Knowledge obtained during the training will help you as long as you live.
     Audience Owners, directors and heads of the departments
     Trainers
CPCA_SS/MG-004/1
     Date 27-08-2012

 

     Short Description - What is the conflict: causes and features - Types of conflict behavior. - Revealing conflict personality. - Ways to settle conflicts - What is manipulation - Usage of conflict as the development and self-development
     Audience wide audience
     Trainers
CPCA_SL-009/1
     Date 03-09-2012

 

     Short Description Participants will have an opportunity to familiarize themselves with main types of influence, specification of personnel and professional communication, peculiarities of manipulation, main skills of persuasion and methods of confronting of manipulation.
     Audience Managers, heads of departments, sales-managers, customer care managers.
     Trainers
CPCA_HR-036/1
     Date 10-09-2012

 

     Short Description Participants of training will familiarize themselves with record keeping, electronic document flow, and requisites of documents as well as standards and rules of document management.
     Audience Training is intended for record keepers, secretaries, office managers, chancellery clerks, and for those, who want to get systematic knowledge and skills in record keeping within modern organization.
     Trainers
CPCA_HR-28/1
     Date 13-09-2012

 

     Short Description After the completion of the course a participant will • know what the competence is and how to make it useful for an organization • have an idea about different approaches to understand the competence • have an idea how to classify competence • be able to design company-internal model of the competence and apply it on practice
     Audience HR managers and heads of companies interested in the development and implementation of competence model into their company’s policy.
     Trainers
CPCA_HR-036/1
     Date 17-09-2012

 

     Short Description This seminar is brief and capacious introduction to production, starting from oil and gas exploration ending delivery of final products to customers. Program is concentrated on structure of oil and gas industry, oil geopolitics and work of principal markets. Participants will have an opportunity to get acquainted with oil and gas industry in general, and also with exploration stages, extraction and oil marketing; understand interaction of extractive and exploration industries and also influence of external factors and ways of industry adaptation for increase of competitiveness and problem solving of new issues. This course is for employees, whose companies do not conduct internal introductory oil and gas programs.
     Audience •Employees of financial, commercial, legal, insurance, state and consulting companies, who need basic knowledge in economic and commercial issues, and also basic tendencies in oil and gas industry. 
•Employees newly working in oil and gas industry, including probationers, who need basic knowledge in oil and gas industry. 
•Specialists who need more extensive knowledge in oil and gas sphere and economical factors influencing its development.
     Trainers
CPCA_OG-006/1
     Date 19-09-2012

 

     Short Description This training describes supervisory role and responsibilities, skills and methods, which are necessary for effective work with subordinates. Such questions as: Goal setting, Organization of work process and control.
     Audience Head of department, regional directors, training and HR-managers.
     Trainers
CPCA_SS/MG-004/1
     Date 24-09-2012

 

     Short Description - Effectively work with clients on each stage of sales - Find out advantages on each stage of decision making - Simply and effectively present their Product - Overcome typical objections - «Finish squeezing» the clients - Negotiate about the price
     Audience Clients relation managers, sales departments managers, managers for in-house trainings.
     Trainers
CPCA_SL-045/1
     Date 27-09-2012

 

     Short Description Participants of the training will learn the rules of business correspondence and corporate standards of business correspondence compiling, use business etiquette skills in letters and formulate goals and aims of business correspondence.
     Audience The seminar is designed for employees whose responsibilies include frequent and large amounts of business correspondence with clients and partners of a company.
     Trainers
CPCA_HR-28/1
     Date 01-10-2012

 

     Short Description • To provide participants with budgeting techniques and budget planning skills. • To study the budget control procedure. • To give general information on practical aspects of budgeting as a complicated technique in terms of its organizational issues. • To give general information on some approaches to effective budgeting process. • To provide general information on methods of identifying problems connected with budgeting process. • To teach participants to make a company’s consolidated budget consisting of several budget units and accounting centers.
     Audience Finance Managers, accountants, top- managers
     Trainers
CPCA_FC-032/1
     Date 03-10-2012

 

     Short Description Participants will have an opportunity to familiarize themselves with main types and content of tactical and strategic marketing. Get information about finance in marketing and learn how to make strategic marketing plans.
     Audience Regional managers, directors of departments, marketing managers.
     Trainers
CPCA_SS/MG-004/1
     Date 08-10-2012

 

     Short Description -Manage with all types of objections -Efficiently work with conflict clients -Overcome blocks -Release from the fear to face objection -Find arguments and persuade the Client
     Audience Client relationship managers, sales managers, managers of internal education, heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 11-10-2012

 

     Short Description Training participants will familiarize themselves with personnel evaluation in general HR management system, basic principles of conducting evaluation, modern methods of personnel evaluation, learn how to draw up attestation documents and analyze attestation results.
     Audience Specialists of HR department, HR-directors, heads of departments, specialists
     Trainers
CPCA_HR-036/1
     Date 15-10-2012

 

     Short Description Participants of training will learn how to do work in condition of various time perception, use time-management technologies for evaluation of personal effectiveness, use “general principals of planning” in personal organization, set goals and get effective work skills, which can help in goal achieving. Also, use methods of delegation and organize their work and work place effectively.
     Audience Managers, head of departments, sales-managers, customer care managers
     Trainers
CPCA_SS/MG-004/1
     Date 15-10-2012

 

     Short Description 1. Learn about and appreciate the benefits of diversity/cross-cultural environment. 2. Learn about specifics of cross-cultural management in Kazakhstan.
     Audience 1. Non-Kazakhstan national managers/staff of MNCs (Multi National Companies) beginning to work  in Kazakhstan
 2. Local Kazakhstan or CIS nationals working with foreign counterparts within the same MNC or interacting with their colleagues abroad
     Trainers
CPCA_SS-010/3
     Date 18-10-2012

 

     Short Description • Plan and prepare presentations, • Work with presentation auxiliary tools, • Audience influence skills, • Oratory skills.
     Audience Wide audience
     Trainers
CPCA_SS-022/1
     Date 22-10-2012

 

     Short Description Training`s goal: To get knowledge and develop skills for achieving results with using of available resources
     Audience Managers and key managers who participate in decision making of planning, organization and control in business process.
     Trainers
CPCA_HR-036/1
     Date 29-10-2012

 

     Short Description -Increase quality and quantity of telephone calls -Effectively sale meetings -Overcome blocks -Make effective telephone presentations -Overcome typical objections
     Audience Client relationship manager, sales managers, HR managers, heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 31-10-2012

 

     Short Description This program is dedicated to management of time and resources in coaching style. The participants will acquire instruments which may help to control the territory and improve financial indices both separate region and the whole company.
     Audience Pharmacists and specialists of pharmaceutical companies
     Trainers
CPCA_PM/SS-019/1
     Date 01-11-2012

 

     Short Description 1) Forming the system thinking and planning in sales approach; 2) How to motivate employees to occupy leading positions at services market; 3) Obtain knowledge and effective communication skills to achieve targets at negotiations` with the Clients. 4) Director’s personal growth
     Audience Business trainers, consultants, presenters, facilitators, heads of department, public speakers. 

     Trainers
CPCA_SS/MG-004/1
     Date 08-11-2012

 

     Short Description 1. Based on latest techniques and technologies. 2. Aimed to mature leaders and advanced heads of the departments. 3. It is deep examination of ones causes and consequences. 4. Knowledge obtained during the training will help you as long as you live.
     Audience Owners, directors and heads of the departments
     Trainers
CPCA_SS/MG-004/1
     Date 12-11-2012

 

     Short Description
     Audience wide audience
     Trainers
CPCA_HR/MG-030/1
     Date 15-11-2012

 

     Short Description Aims of the training: • To give information about process of management • To give information about creation of system of human resources management • To develop skills of organization of work of human resources management • Give a general idea of key directions of business: attestation, motivation, evaluation, corporate culture, personnel administration • To develop skills of conflicts management • To give information about functions, responsibilities of HR manager.
     Audience Top-managers, head of departments, HR-managers, specialist of HR-department.
     Trainers
CPCA_HR-036/1
     Date 19-11-2012

 

     Short Description - Get acquaint with basics of financial accounting, - Get acquaint with compounds of financial analysis, - Obtain skills on financial accounting analysis.
     Audience Financial managers, accountants, top-managers.
     Trainers
CPCA_FC-032/1
     Date 21-11-2012

 

     Short Description 1. Plan negotiations – collect information, 2. Practice strategic behavior at negotiations, 3. Apply manipulation techniques at negotiations, 4. Take into consideration specific details at negotiations.
     Audience wide audience

     Trainers
CPCA_SS-022/1
     Date 26-11-2012

 

     Short Description Participants will get information about innovation, based on human typology, will be able to work with different types of people and couching as a style of management and creation of innovation climate.
     Audience Heads of department, regional directors, training managers, HR-managers.
     Trainers
CPCA_HR-036/1
     Date 29-11-2012

 

     Short Description -Effectively use non-verbal components -Easily find points of contact with the opponent -Work with soft and tough opponent’s strategies -Use influence and argumentation skills -Overcome typical objections
     Audience Client relationship manager, sales managers, HR managers. Heads of sales departments.
     Trainers
CPCA_SL-045/1
     Date 03-12-2012

 

     Short Description ● Coping with fears and the ways to deal with them, ● Understanding of stress provoking factors and antistress techniques, ● Stress-management elements (harmony of psychical and psychological health), ● Worked-out stress influencing skills and career growth.
     Audience wide audience
     Trainers
CPCA_SS-022/1
     Date 06-12-2012

 

     Short Description Training participants will familiarize themselves with personnel evaluation in general HR management system, basic principles of conducting evaluation, modern methods of personnel evaluation, learn how to draw up attestation documents and analyze attestation results.
     Audience Specialists of HR department, HR-directors, heads of departments, specialists
     Trainers
CPCA_HR-036/1
     Date 10-12-2012

 

     Short Description What is a dream? Dream creation. Goal-setting. Goal achievement. How to economize. How to control money flows. How to become professional? How to earn more money?
     Audience wide
     Trainers
CPCA_SS/MG-004/1
     Date 12-12-2012

 

     Short Description Participants will have an opportunity to familiarize themselves with main types and content of tactical and strategic marketing. Get information about finance in marketing and learn how to make strategic marketing plans.
     Audience Regional managers, directors of departments, marketing managers.
     Trainers
CPCA_SS/MG-004/1
     Date 19-12-2012

 

     Short Description Participants will have an opportunity to familiarize themselves with basic peculiarities of business communication, skills of constructive communication and behavior in stress situations.
     Audience Top-managers, middle-managers, clients and partners managers, heads of departments, training and development managers.
     Trainers
CPCA_HR-036/1
     Date 24-12-2012